Who We Are

Our Motto

Mitigation – Prevention – Education

The mission of the Glendale Fire Department is to protect life and property by providing the highest level of service to the community.

• Excellence in Service – In Everything We Do


• Integrity – Maintain the Community’s Trust: Citizens First


• Approachability – Our Door Is Always Open


• Respectful – To Those We Serve and Each Other


• Communication – Actively Listening and Sharing: Who We Are and What We Do


• Professionalism – Maintaining the Highest Standard While Seeking Improvement

• That we are widely recognized as a department which demonstrates excellence in the delivery of its services.


• That we honor our community’s trust by demonstrating our commitment to duty.


• That we strive to continually improve services and programs to the community, ensuring they are made available and are clearly understood by our stakeholders.


• That we proactively identify and analyze our community’s risks, thereby maintaining an efficient response model.


• That we build strong relationships and consistent collaboration with our regional partners and support agencies.


• That our internal culture reflects a diverse, respectful and professional atmosphere, nurtured by cooperative and evolving internal communication processes.


• That comprehensive training, employee development and succession planning will ensure the future success of our fire department.


• That we effectively manage our resources and utilize technology to continually improve our programs.


• That our leadership and workforce will hold one another accountable for honoring our mission and values, while continuously striving to reach our goals.


• That the Glendale Fire Department will consistently exceed the expectations of our community.

• Goal 1: Develop and implement Standard Operating Guidelines for all hazards and risks within Glendale.


• Goal 2: Develop an operationally efficient Pre-Incident Planning Program.


• Goal 3: Develop a recruitment, career development and succession planning strategy.


• Goal 4: Develop a Workload Analysis for every classification and program for the purpose of prioritizing work load distribution.


• Goal 5: Develop an operating guideline for communication and operational standards for successful automatic and mutual aid responses.


• Goal 6: Establish a physical resource plan to provide for scheduled maintenance and replacement of facilities and apparatus.


• Goal 7: Define the mission and evaluate the effectiveness of our current community education program, and identify areas for improvement.


• Goal 8: Develop a periodic process to evaluate and improve the efficiencies of the fire department data management and file sharing systems.